The challenge

S. D. Malkin Properties (Value Retail) are the market leaders in retail centre development (most notably Bicester Village, La Roca & Chic Outlet) with over 40 global properties hosting some of the worlds leading luxury brands.

The company approached us to develop a narrative that helped express the journey the four partners have been through over the past 30 years, charting the growth of the organisation to over 800 staff. In addition, we were asked to put forward innovative experience design solutions for their newest village.

In addition we developed an interactive, experience design strategy, creating prototypes for the centres’ welcome centres to further engage and inform visitors.